// pricing

One flat plan price.
Sessions are unlimited.

Plans are sized by licensed agents (who can sign in) and concurrent connections (how many live sessions run at once). Unlimited apps on every supported platform. No per-session, per-app, or per-minute metering. Billed annually.

Business
One agent doing support solo.
$49 /mo
billed annually
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1 licensed agent1 concurrent connectionUnlimited sessionsUnlimited apps, every platformProduction environmentPointer & permissioned actionsOn-device redaction
MOST POPULAR
Premium
A support team sharing one channel.
$119 /mo
billed annually
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10 licensed agents1 concurrent connection+$45/mo per extra connectionEverything in Business, plus:Session & latency reportingEmail support
Corporate
Several agents assisting at once.
$229 /mo
billed annually
Contact sales
30 licensed agents3 concurrent connections+$45/mo per extra connectionEverything in Premium, plus:Team management & rolesHigher concurrent capacity
Enterprise
Regulated and large-scale fleets.
Custom
annual contract
Talk to sales
Custom agents & connectionsUnlimited apps, every platformSecurity review & DPAIntegration and rollout planningCustom commercial terms
Building the integration? The free developer sandbox includes 1 licensed agent, 1 concurrent Development session, and unlimited apps on every supported platform. Production keys require paid activation.
Start free sandbox

Questions

Licensed agents vs. concurrent connections?
Licensed agents are the people who can sign into the console. Concurrent connections are how many live sessions your whole team can run at the same time. On Premium, 10 agents share 1 connection, anyone can take the next session, one at a time. Corporate runs 3 sessions simultaneously.
Do you meter sessions or minutes?
No. Every paid plan has unlimited sessions of unlimited length. You pay a flat monthly price for your plan; only extra concurrent connections cost more.
How many apps can we connect?
As many as you want. Register unlimited apps across every supported platform, iOS, Android, Windows, Web, Flutter, and React Native, on any paid plan. You are billed for concurrent connections, not for apps or platforms, so shipping the same support flow to your web app and your desktop app costs nothing extra.
Can we add connections without changing plans?
Yes, additional concurrent connections are $45/mo each on Premium and Corporate. If you regularly need more than 5, Enterprise is usually better value.
Can agents do anything the user didn't allow?
No, on any plan. Viewing and control are separate consents, agents can only invoke actions your app registered, and the device validates every command before executing it.
Where does the media go?
Screen video uses encrypted WebRTC transport through LiveKit's real-time infrastructure. Redacted regions are masked on the device before publication and are never transmitted.
Which platforms are supported?
Web is production-verified at the protocol core. Windows, Android, and Flutter clients are built and contract-tested. iOS and React Native are Beta. The hosted simulator verifies the workflow but is not an embeddable SDK.

Not sure which plan?

Start with the free sandbox, then contact us when you are ready to activate production.